Privacy Policy

Last Updated: October 2025

At MSTIhub, your privacy matters to us. We are committed to protecting your personal information and being transparent about how we collect and use it. This policy explains what data we collect, how it’s used, and what rights you have under the General Data Protection Regulation (GDPR) and other applicable laws.


Who We Are

Our website address is: https://mstihub.com.

If you have any questions about this Privacy Policy or how your data is handled, you can reach us at:

hello@mstihub.com


Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user-agent string to help detect spam.

An anonymized string (hash) created from your email address may be provided to the Gravatar service to display your profile picture. The Gravatar privacy policy is available here: https://automattic.com/privacy/.

After approval, your profile image becomes visible to the public next to your comment.


Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the site can download and extract location data from such images.


Cookies

We use cookies and similar technologies to provide a smoother experience, improve functionality, and understand how our community interacts with our site.

If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience.

Login cookies and screen option cookies may also be used for authentication and display preferences.

You can control or delete cookies in your browser settings. For more details, please review our Cookie Policy.


Embedded Content from Other Websites

Articles or pages on this site may include embedded content (e.g., videos, images, or articles).

Embedded content behaves exactly as if you visited the originating website.

These sites may collect data, use cookies, and track your interaction in accordance with their own privacy policies.


Payments

If you purchase a subscription or make a payment through MSTIhub, your payment will be securely processed by Stripe.

We do not store your full payment details on our servers.

Stripe processes payment data according to its Privacy Policy and GDPR standards.

We retain limited transactional details such as your name, email, and transaction ID to manage your membership and grant access to paid content.


Email Communication

By creating an account or subscribing to our content, you agree to receive essential transactional emails — for example, login details, subscription confirmations, or renewal notices.

We may also send occasional updates or newsletters only if you’ve opted in.

You can unsubscribe anytime via the link in the email or by contacting us directly.


Who We Share Your Data With

We do not sell or rent your data to third parties.

However, certain trusted service providers (such as Stripe for payments or spam detection services) may process data on our behalf strictly for operational purposes.

If you request a password reset, your IP address will be included in the reset email for security.


How Long We Retain Your Data

  • Comments and their metadata are retained indefinitely to recognize and approve follow-ups automatically.

  • For registered users, we store personal information in their user profiles. Users can view, edit, or delete their data at any time (except usernames).

  • Administrators can also view and edit this information for legitimate business purposes.


Your Rights Over Your Data

Under the GDPR, you have the following rights:

  • Access – Request a copy of the personal data we hold about you.

  • Correction – Ask us to update or correct inaccurate information.

  • Erasure – Request deletion of your personal data (“right to be forgotten”).

  • Restriction – Limit how we process your data.

  • Portability – Request to transfer your data to another service.

  • Withdraw Consent – Change or withdraw consent at any time.

To exercise any of these rights, contact us at hello@mstihub.com.


Data Storage & Security

Your personal data is stored on secure servers located within the United Kingdom or the European Union, depending on hosting.

If data is transferred outside these regions (for example, to our email or payment partners), it is done under legal safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission.

We use SSL encryption and standard technical measures to prevent unauthorized access, loss, or misuse of your information.

However, no online transmission is entirely secure, and we cannot guarantee absolute protection.


Analytics & Third-Party Tools

We may use privacy-compliant analytics tools (such as Google Analytics) to understand visitor behavior and improve our website.

These services may collect anonymized data such as your browser type, device, and general location.

You can disable analytics cookies via your browser settings or our cookie preferences panel.


GDPR Compliance

At MSTIhub, we comply with the General Data Protection Regulation (EU 2016/679).

This means:

  • We collect only the data necessary to provide our services (such as account creation, subscriptions, and webinars).

  • We do not share your data for marketing purposes.

  • You can access, modify, or delete your data at any time.

  • You can withdraw consent for processing whenever you choose.

If you have concerns about our data handling, please contact us at privacy@mstihub.com.


Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Payment information is securely transmitted to Stripe and processed under their own privacy policies.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect improvements or regulatory updates.

The most recent version will always be posted on this page with the updated date.


Contact

For any questions, privacy requests, or data concerns, please contact us at:

MSTIhub

Email: hello@mstihub.com

Website: https://mstihub.com